PROGRAM COORDINATOR POSITION DESCRIPTION
Job Title: Program Coordinator Supervised by: Administrator / PM
Job Summary: Program Coordinator work closely with the company’s Program Managers clients’ in
implementing daily operations as structured in the company’s Lavear software. PC will display
strong organizational, team building, decision making and problem-solving skills. Strong written and
verbal communication skills are also essential. They should be both detailed and client service
oriented and be a team player, though also possess the ability to work independently as needed.
DUTIES AND RESPONSIBILITIES:
Demonstrates Competency in the Following Areas:
Assist PM in the following tasks:
Collecting, implementing and maintaining all corporate documents of the client. Scheduling of time
sensitive documents to ensure lapse prevention
Implementing, monitoring and continuous updating of clients’ Administration, Human Resources, Risk
Management, and Performance Improvement departments.
Continuously monitor Lavear web portal.
Assist in all aspects of PM client care in an environment that optimizes client performance.
Supports and maintains a culture of safety and quality.
Collaborates with client to provide a safe, and secure environment for patients, staff and
visitors.
Ability to coordinate and implement compliance activities with client. Maintain professional
relationship with client at all times.
Effectively maintains all required documents for the client; demonstrates excellent organizational
skills.
Participates in performance improvement, including utilization and promotion of familiarization
with performance improvement standards and programs.
Assumes responsibility for own personal continuing education and developmental needs; attends
meetings, workshops to enrich personal knowledge, growth and management skills.
Serves as a resource to others.
Demonstrates the ability to be flexible, organized and function under stressful situations. Fosters
good public relations for the company and the client.
Professional Requirements:
Adheres to dress code, appearance is neat and clean.
Completes annual education requirements.
Maintains regulatory requirements, including all federal, state, local regulations.
Maintains and ensures client confidentiality at all times.
Reports to work on time and as scheduled.
Attends annual review and performs departmental in-services.
Works at maintaining a good rapport and a cooperative working relationship with clients and staff.
Professional Requirements:
Represents the company in a positive and professional manner.
Effectively and consistently communicates administrative directive to staff and encourages
interactive departmental meetings and discussions.
Complies with all organizational policies regarding ethical business practices. Communicates the
mission, ethics and goals of the company.
Regulatory Requirements:
• Minimum of three (3) years office experience preferably in a medical setting.
• Ability to work with physicians in a collaborative manner.
Language Skills:
• Able to communicate effectively in English, both verbally and in writing.
• Excellent communication skills.
• Additional languages preferred.
Skills:
• Basic computer knowledge.
• Demonstrates leadership abilities.
Physical Demands:
• For physical demands of position, including vision, hearing, repetitive motion
and environment, see following description.
May be made to enable individuals with disabilities to perform the essential
functions of the position without compromising patient care.
